Category: Jamaica

Elections Jamaica Performance Productivity Service Excellence

The Electorate Must Demand Better of MPs

Michelle L. McDonald

As Election Day in Jamaica approaches on September 3, and the two main parties ramp up their advertising to woo voters, I am reflecting on a trip my sister and…Continue readingThe Electorate Must Demand Better of MPs<br>

Accounting Caribbean Job Vacancies Jamaica

Vacancy: Berger Jamaica – Assistant Accountant – Accounts Payables/Payroll

Michelle L. McDonald

Job Advertisement: Assistant Accountant – Accounts Payables/Payroll Position Overview: Are you meticulous with numbers and thrive in a structured environment? We are seeking a dedicated Assistant Accountant to join our…Continue readingVacancy: Berger Jamaica – Assistant Accountant – Accounts Payables/Payroll

Bank Caribbean Customer Service Emotional Intelligence Grenada Jamaica Service Excellence Skills Training

Service requires empathy…..and patience!

Michelle L. McDonald

It was the typical scenario…..peak period in the bank and only 2 Tellers out of a possible 5 working. There was a Greeter who was asking people in the packed…Continue readingService requires empathy…..and patience!

Customer Service Food Jamaica Service Excellence Uncategorized

Another good Customer Service experience

Michelle L. McDonald

I like to recognize when companies give service. Have you ever tasted Walkerswood products? They are divine! I used to buy another brand of Jerk Seasoning until a friend said…Continue readingAnother good Customer Service experience

Caribbean Customer Service Electronics Grenada Jamaica Television

Two Good Customer Service Experiences

Michelle L. McDonald

We should always celebrate when we get good service as customers, since there are so many complaints to be heard about poor dealings by providers. Here are my two experiences,…Continue readingTwo Good Customer Service Experiences