Getting the word out
I was on foot for part of today while my car’s air conditioning system got a check up. In the […]
Caribbean, Customer Service, Training
Caribbean
Airlines, Caribbean, Customer Service, Training
Another gem about service during Cricket World Cup
Caribbean people don’t like anyone from outside the region to criticize aspects of life in this part of the world.
Airlines, Caribbean, Caribbean Airlines aka BWIA, Customer Service, LIAT
“Where is my bag?
When the West Indies was preparing to host the Cricket World Cup, I travelled around the region as a correspondent
Caribbean, Customer Service, Training
Customer Service in the Caribbean
There are varying thoughts about the quality of customer service in the Caribbean. As a frequent traveller in the Caribbean,
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